JOB DESCRIPTION:
Position: Dispatch Executive – Warehouse
Location: Vanagaram, Chennai
Employment Type: Full-Time
Position Summary:
The Dispatch Planner will play a key role in coordinating and scheduling the movement of goods from warehouse to customers, ensuring timely and accurate deliveries.
Key Responsibilities:
· Dispatch Scheduling: Plan and organize daily dispatches based on customer orders and delivery priorities.
· Coordination: Liaise with warehouse, transporters, and internal teams to ensure smooth dispatch operations.
· Documentation: Prepare and verify dispatch documents including invoices, delivery notes, and transport records.
· Tracking & Monitoring: Monitor shipments, track delivery status, and resolve delays or issues promptly.
· Order Accuracy: Ensure correct items and quantities are dispatched as per customer requirements.
· Vendor & Transporter Management: Coordinate with logistics partners for vehicle availability, route planning, and timely pickups.
· Record Keeping: Maintain accurate records of dispatches, returns, and pending deliveries in ERP/Excel systems.
· Compliance & Safety: Ensure dispatch operations adhere to company policies, safety standards, and regulatory requirements.
· Process Improvement: Identify bottlenecks in dispatch planning and suggest improvements for efficiency.
· Customer Support: Provide timely updates to sales and customer service teams regarding delivery schedules.
Qualifications:
Education:
o Bachelor’s degree or Diploma in any discipline.
· Experience:
o 2-5 years of experience in Hands-on experience managing store activities individually
o Proficiency in MS Office
· Skills:
o Strong communication and interpersonal skills.
o Ability to work independently as well as part of a team.
o Basic understanding of HVAC&R products and technology is a plus, or a willingness to learn.
o Problem-solving skills and attention to detail.
o Organizational skills with the ability to manage multiple tasks simultaneously.
o Enthusiastic, with a strong desire to learn and grow within the organization.