Key Responsibilities
Plan and execute the daily dispatch schedule as per customer delivery commitments.
Coordinate with Production, QA, PPC, Stores, and Sales Coordination to ensure timely dispatch of finished goods.
Verify finished goods quantity, product specifications, batch details, and packing before dispatch.
Ensure proper labeling, palletization, shrink wrapping, and packing standards are followed.
Prepare all dispatch documents such as:
Delivery Challan
Tax Invoice
E-Way Bill
Packing List
Transport Documents
Coordinate with transporters for vehicle placement and timely loading.
Monitor vehicle loading to prevent damage and ensure safe handling of finished goods.
Ensure FIFO/FEFO principles are followed wherever applicable.
Maintain dispatch registers and ERP records accurately.
Update dispatch status to the Sales Coordination and Customer Service teams.
Track dispatched vehicles and ensure on-time delivery to customers.
Coordinate with customers and transporters regarding delivery schedules and shipment updates.
Resolve dispatch-related issues such as shortages, damages, delivery delays, or documentation errors.
Maintain stock accuracy between the Finished Goods Store and ERP system.
Conduct daily reconciliation of dispatched quantities with production and inventory records.
Ensure compliance with company SOPs, customer requirements, and statutory regulations.
Maintain proper housekeeping (5S) and safety standards in the dispatch area.
Support periodic stock verification and inventory audits.
Monitor transporter performance and report delays or service issues.
Coordinate urgent or priority dispatches as per customer requirements.
Maintain records of PODs (Proof of Delivery) and dispatch acknowledgements.
Ensure proper preservation of finished cartons during storage and transportation.
Prepare daily, weekly, and monthly dispatch MIS reports.
Assist in implementing continuous improvement initiatives to reduce dispatch errors and improve delivery performance.
Perform any other dispatch and logistics activities assigned by management.