A Dispatch Executive coordinates daily shipping operations, manages inventory, and arranges transportation to ensure timely, accurate deliveries. Responsibilities include tracking shipments, preparing invoices, and collaborating with warehouse and logistics teams, requiring strong organizational skills, proficiency in ERP/SAP software, and excellent communication.
Key Responsibilities:
Logistics & Scheduling: Arrange transport, optimize delivery routes, and schedule drivers for timely pickups and deliveries.
Documentation: Prepare invoices, tax documents, and bills of lading to ensure compliance.
Inventory Control: Track inventory levels, verify order accuracy (quantity/price), and maintain documentation, often using SAP or Tally.
Communication: Coordinate between sales, warehouse, and logistics providers, providing shipment status updates to customers.
Problem-Solving: Resolve issues with deliveries, route changes, or inventory discrepancies promptly.
Key Skills & Qualifications:
Experience: Proven experience in dispatch, logistics, or supply chain management.
Technical Skills: Proficiency in MS Excel and software like SAP, Tally, or ERP systems.
Communication: Excellent interpersonal skills to communicate with transporters and customers.
Attention to Detail: Ability to maintain accurate records and ensure zero errors in documentation.