Day-to-Day Store Operations: Oversee 100% accurate in-store operations including billing, stock inwards, rack placement, item picking, packing, and dispatch for delivery executives.
Inventory & Stock Control: Manage stock movements, Goods Receipt Notes (GRN), stock audits/taking, wastage/dumping control, and strict adherence to FIFO (First In, First Out) and expiry management.
Manpower & Shift Management: Supervise a team of around 8 to 12 store employees (pickers, packers, loaders, and floor staff), alongside shift scheduling, attendance tracking, training, and hygiene.
SLA & Performance Metrics: Track and drive store performance KPIs such as order fulfillment speed, arrival-to-pickup times, stock availability, and zero-theft/fraud security on premises.
System & Reporting: Use internal software, dashboards, and tools (such as Microsoft Excel/basic tracking portals) for in-warding, inventory reporting, and daily logs.