Waiter

Job Title: Restaurant Waiter / Steward / F&B Service Staff

Job Location: Sector 65 & DLF Phase 3, Gurgaon, Haryana

Outlet Type: QSR / Cafe / Fine Dine

Salary Budget: Up to ₹15,000 per month + Tips

Experience: 1 – 2 Years | Freshers Welcome

Job Summary

We are hiring Waiters for our Gurgaon restaurant to deliver warm, quick, and courteous service. You will take orders, serve food, handle billing, and ensure guests have a great dining experience.

Key Responsibilities:-

1. Guest Service

- Greet guests with smile and escort to table. Present menu & take orders

- Suggest specials, upsell beverages/desserts as per SOP

- Serve food & beverages correctly with proper cutlery and hygiene

2. Order Management

- Punch KOT accurately in POS - Petpooja/DotPe/UrbanPiper

- Coordinate with kitchen for order status. Ensure 15-20 min service TAT

- Check food before serving for presentation, temperature, and garnish

3. Table & Floor Maintenance

- Set up tables with cutlery, napkins, condiments before shift

- Clear soiled plates promptly. Wipe tables and reset for next guest

- Maintain cleanliness of restaurant floor, service station, and washroom checks

4. Billing & Cash Handling

- Generate bills, handle cash/card/UPI payments, return change correctly

- Ensure no billing errors. Settle bills in POS and hand over to cashier

5. Hygiene & Grooming

- Follow FSSAI norms. Trimmed nails, hair net/cap, clean uniform, polished shoes

- Daily personal hygiene mandatory. No strong perfume, no chewing gum

6. Team Coordination

- Work with captain, hostess, and kitchen team during peak hours

- Help in opening/closing duties, stock refilling, mis-en-place

Requirements

- Qualification: 10th/12th pass. Hotel Management certificate is plus but not mandatory

- Skills: Basic English + Hindi speaking. Can read menu & KOT

- Attributes: Presentable, polite, good memory, can stand 8-9 hrs, handle pressure

- Experience: 1-2 yrs in restaurant/cafe/banquet.

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Salary & Benefits

Fixed Salary :- Upto ₹15,000/month + Tips

Other Benefits:

- Duty meal during shift + staff tea+Free accommodation

- Weekly off – rotational

Shift Timings :- 9-10 hour shift. Breakfast/Lunch/Dinner shifts as per roster

Examples: 11 AM – 8 PM, 2 PM – 11 PM. Night shift till 12 AM for select outlets

Must-Have for Gurgaon Market

1. Can handle Zomato Dine-in/ Swiggy Dineout customers

2. Basic POS billing knowledge preferred

3. Comfortable dealing with corporate crowd & families

4. Two-wheeler is plus for nearby locations

• इस फुल टाइम वेटर / स्टीवर्ड Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।