Job Description – Steward
Position: Steward
Experience: Fresher / 0–1 Year
Department: Food & Beverage / Operations
Location: [Location]
Job Responsibilities
Welcome and assist customers in a polite and professional manner.
Take customer orders accurately and communicate them to the kitchen.
Serve food and beverages as per company standards.
Ensure tables are clean, properly arranged, and ready for customers.
Maintain cleanliness and hygiene in the restaurant and service area.
Assist customers with menu-related queries and provide good service.
Coordinate with the kitchen and other team members for smooth operations.
Clear and reset tables promptly after customers leave.
Follow food safety, hygiene, and workplace safety standards.
Handle customer requests and complaints politely and escalate them to the supervisor when required.
Support the team in daily restaurant operations as assigned by the supervisor.
Follow all company policies, procedures, and operational guidelines.
Eligibility
Freshers are welcome to apply.
Minimum qualification: 10th / 12th pass.
Good communication and interpersonal skills.
Positive attitude and willingness to learn.
Customer-service-oriented approach.
Ability to work effectively as part of a team.
Willingness to work in shifts, including weekends and holidays.
Key Skills
Good communication
Customer service
Teamwork
Basic understanding of hygiene and cleanliness
Positive attitude
Time management
Willingness to learn
Key Performance Expectations
Provide excellent customer service.
Maintain cleanliness and hygiene standards.
Ensure accurate and timely order service.
Follow operational procedures and service standards.
Maintain a professional and positive attitude at all times.