स्टीवर्ड

Steward main responsibilities

• Prepare and lay tables with cutlery, glassware, linen, and setup as per fine dining standards.india.generation+1​

• Greet guests, assist in seating, present water/bread, and support captains or waiters during service.careers-page+2​

• Take or support taking food and beverage orders in some outlets, and serve dishes and drinks at the table as per sequence of service.indeed+1​

• Clear plates, reset tables between courses and after guest departure, and maintain cleanliness of dining area and side stations.expertia+1​

• Refill water and beverages, replenish cutlery, condiments and linen at side stations, and ensure service areas are neat and well-stocked.expertia+1​

• Follow hygiene, safety and grooming standards, including proper handling of crockery, cutlery, glassware and food items.indeed+1​

Captain main responsibilities

• Welcome guests, manage reservations and table allocation, and ensure guests are seated and attended without delay.setupmyhotel+2​

• Explain menu, ingredients and preparation style, suggest dishes and upsell specials, set menus, wine and beverages suited to guest preferences.connecting2work+2​

• Take detailed food and beverage orders, check diet/allergy needs, confirm course sequence, and coordinate with kitchen and bar for timely service.scribd+2​

• Supervise stewards/waiters in the section, delegate tables, monitor service quality, and train juniors on SOPs and fine dining etiquette.expertia+2​

• Handle guest complaints, special requests and VIP guests, recover service issues, and ensure overall satisfaction before billing.indeed+2​

• Check table setup, ambiance (lighting, music, temperature), stock of service items, and support manager with reports, inventory and closing duties.lyfehotels+2​

Difference between Steward and Captain

AspectSteward roleCaptain roleLevelJunior front-of-house staff.expertia+1​Senior / section in-charge, reports to restaurant/F&B manager.setupmyhotel+1​Main focusExecution of service and cleanliness at table and side stations.expertia+1​Guest experience, supervision and coordination of team and operations.expertia+1​Guest interactionBasic greeting, serving, clearing, refilling.india.generation+1​Detailed interaction, menu explanation, upselling, complaint handling.indeed+2​Responsibility scopeOwn tables’ setup and support tasks.expertia+1​Entire section’s performance and smooth flow of service.setupmyhotel+1​Decision makingFollows instructions and SOP.expertia​Takes decisions on seating, pacing of courses, issue resolution.

• इस फुल टाइम वेटर / स्टीवर्ड Job में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।