Key Responsibilities
• Welcome and seat customers with a positive attitude.
• Present the menu and explain dishes when required.
• Take customer orders accurately using the POS/KOT system.
• Serve food and beverages promptly and professionally.
• Ensure tables are clean and properly set before and after service.
• Handle customer requests and resolve minor complaints courteously.
• Coordinate with the kitchen for timely order delivery.
• Process bills and assist with payments.
• Maintain cleanliness and hygiene of the dining area.
• Follow restaurant SOPs, food safety, and hygiene standards.
Requirements
• Minimum 1 year of experience as a waiter (preferred).
• Good communication skills in Hindi; basic English/Marathi is an advantage.
• Well-groomed, polite, and customer-oriented.
• Ability to work in a fast-paced environment.
• Flexible to work weekends, holidays, and shifts.