Here's a job description for a Service Staff role at Tossin Pizza:
Job Title: Service Staff (Server/Front-of-House)
Location: Tossin Pizza
Employment Type: Full-Time
About the Role
Tossin Pizza is looking for friendly, energetic Service Staff to join our front-of-house team. You'll be the face of the restaurant greeting guests, taking orders, and making sure every customer has a great dining experience.
Key Responsibilities
Greet and seat guests promptly with a warm, welcoming attitude
Take food and beverage orders accurately using the POS system
Serve food and drinks in a timely manner, following order specifications
Answer questions about menu items, ingredients, and pairings (including recommending pizza flavors, toppings, and beverages)
Handle billing, payments, and provide accurate change/receipts
Maintain cleanliness of tables, seating areas, and service stations
Coordinate with kitchen staff to ensure timely and correct order delivery
Address customer complaints or concerns promptly and escalate when needed
Follow food safety and hygiene standards
Assist with opening/closing duties (setup, restocking, cleaning)
Requirements
Prior experience in a restaurant, café, or fast-food service role preferred (not mandatory for entry-level)
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Basic math skills for handling billing and cash
Willingness to work flexible shifts, including weekends and holidays
Team player with a positive, customer-first attitude
Physical stamina to stand for long periods and carry trays/orders
Preferred Skills
Familiarity with POS billing systems
Basic knowledge of food and hygiene safety standards
Multilingual ability (helpful for diverse customer base)