Job Summary
We are looking for an experienced and customer-focused Restaurant Manager to oversee daily restaurant operations, manage staff, ensure excellent customer service, and maintain high standards of food quality, hygiene, and profitability.
Key Responsibilities
Manage day-to-day restaurant operations
Supervise and train restaurant staff
Prepare employee schedules and manage attendance
Ensure excellent customer service and guest satisfaction
Handle customer complaints professionally
Monitor food quality, cleanliness, and hygiene standards
Control inventory, food costs, and wastage
Coordinate with kitchen and service teams
Maintain sales records and prepare reports
Ensure compliance with health and safety regulations
Manage cash handling and billing procedures
Support marketing and promotional activities
Achieve sales and profitability targets
Required Skills
Leadership and team management
Strong communication and interpersonal skills
Customer service orientation
Problem-solving and decision-making abilities
Inventory and cost control knowledge
Staff training and scheduling
Time management and multitasking
Knowledge of food safety and hygiene standards
POS system and basic computer knowledge
Ability to work under pressure