Manage daily operations of the cloud kitchen and ensure smooth functioning.
Supervise kitchen staff, including chefs, cooks, helpers, and packing staff.
Plan staff deployment and ensure adequate manpower for all shifts.
Monitor food preparation, portion control, taste, quality, and presentation.
Ensure all orders are prepared and dispatched within the required TAT.
Monitor raw material stock, consumption, wastage, and inventory levels.
Coordinate with vendors and ensure timely availability of ingredients.
Maintain food safety, hygiene, cleanliness, and sanitation standards.
Conduct regular kitchen and equipment inspections.
Ensure proper storage of food items as per FIFO/FEFO standards.
Monitor daily sales, production, wastage, and operational expenses.
Handle customer complaints and take corrective action when required.
Ensure kitchen equipment is properly maintained and report breakdowns immediately.
Train and motivate team members on SOPs, hygiene, food safety, and operational processes.
Manage staff attendance, leaves, discipline, and performance.
Ensure compliance with company SOPs and statutory food safety requirements.
Coordinate with Operations, HR, Procurement, Maintenance, and other departments.
Prepare and share daily operational reports with management.
Identify operational issues and implement corrective actions to improve productivity and profitability.
Candidate Requirements
2–5 years of experience in cloud kitchen, QSR, restaurant, or food production operations.
Experience in handling a kitchen team and daily operations.
Good knowledge of food safety, hygiene, inventory, and kitchen SOPs.
Good leadership and team-management skills.
Ability to work in a fast-paced environment.
Basic knowledge of MS Excel/Google Sheets and operational reporting.
Good communication and problem-solving skills.
Willingness to work in rotational shifts, weekends, and holidays when required.