Brand Name : Steamroom
Key Responsibilities of a Captain in a Restaurant:
Welcoming & Guiding: Greeting guests and explaining menu items, ingredients, and daily specials
Service Coordination: Overseeing station setup (tables, linens, cutlery) and managing waiters and busboys.
Order Management: Taking orders, inputting them into the POS system, and communicating special requests to the kitchen.
Table Service & Quality Check: Serving high-end meals, opening wine, and checking on guests to ensure satisfaction.
Guest Experience Management: Handling complaints, processing bills, and building rapport for customer loyalty.
Operational Control: Conducting staff briefings, managing inventory, and closing out shifts.
Benefits
service charge
Tips
accomodation
meals