Job Title: Restaurant Captain
We are looking for an experienced and customer-focused Restaurant Captain to join our team. The ideal candidate should have good knowledge of food and beverage service, excellent communication skills, and the ability to handle a busy restaurant floor efficiently.
Responsibilities:
Manage and supervise the assigned section during service.
Welcome guests and provide attentive, professional service.
Take accurate food and beverage orders and coordinate with the kitchen and bar.
Ensure timely and correct delivery of food and beverages.
Handle guest queries, requests, and complaints professionally.
Maintain service, hygiene, and presentation standards.
Guide and support stewards and junior service staff.
Maintain proper table setup, clearing, and service procedures.
Promote menu items, specials, beverages, and upselling opportunities.
Coordinate with the kitchen, bar, cashier, and management for smooth operations.
Assist with opening and closing duties.
Ensure a positive guest experience throughout the service.
Requirements:
1–3 years of experience in restaurant/hotel service preferred.
Previous experience as a Captain or Senior Steward is an advantage.
Good knowledge of F&B service and restaurant operations.
Strong communication and guest-handling skills.
Well-groomed, confident, and professional personality.
Ability to work efficiently during busy shifts.
Willingness to work weekends and holidays.
Knowledge of POS systems is an advantage.
Salary: Competitive, based on experience and skills
Location: Pune
Employment Type: Full-Time