Job Title: Retail Sales Associate / Store Executive
Location: Sector 23, Gurugram
Industry: Food & Beverage (Milkshakes / Ice Cream / Quick Service
Job Summary:
We are looking for an energetic and customer-focused Retail Sales Associate to join our outlet team. The role involves serving customers, handling billing operations, maintaining hygiene, and ensuring a great in-store experience.
Key Responsibilities:
• Greet customers warmly and assist them with product selection
• Take orders accurately and serve milkshakes, ice creams, and other items
• Operate POS (Point of Sale) system for billing and payments
• Maintain cleanliness and hygiene of the store as per standards
• Ensure proper display and stocking of products and ingredients
• Handle customer queries and resolve basic concerns politely
• Upsell and promote ongoing offers or combos
• Manage daily opening and closing tasks of the outlet
• Coordinate with team members for smooth operations
Requirements:
• Minimum qualification: 12th pass
• Prior experience in retail / food service is preferred (not mandatory)
• Basic understanding of POS or willingness to learn
• Good communication and interpersonal skills
• Positive attitude and willingness to work in shifts
• Ability to handle customers professionally
Compensation & Benefits:
• Competitive in-hand salary
• Performance-based incentives
• Growth opportunities within the business
• Friendly and supportive work environment
Preferred Candidate Traits:
• Honest and responsible
• Punctual and disciplined
• Team player with a customer-first mindset