1. Customer Service
Greet customers warmly and take orders accurately
Answer questions about menu items and make recommendations
Handle complaints politely and professionally
Ensure a friendly and positive customer experience
2. Food & Beverage Preparation
Prepare coffee, tea, and other beverages to standard recipes
Serve food items like sandwiches, pastries, and snacks
Ensure quality, presentation, and hygiene standards are met
3. Order Handling & Billing
Operate the cash register or POS system
Process payments (cash, card, digital)
Issue receipts and manage basic transactions
4. Cleanliness & Hygiene
Keep tables, counters, and work areas clean
Follow food safety and sanitation guidelines
Wash utensils and maintain kitchen cleanliness
5. Stock & Inventory Support
Monitor stock levels of ingredients and supplies
Inform supervisors about shortages
Assist with restocking and organizing inventory
6. Teamwork & Coordination
Work closely with kitchen and other staff
Support team during busy hours
Follow instructions from supervisors or managers
Skills & Requirements
Good communication and interpersonal skills
Basic knowledge of food and beverages (training can be provided)
Ability to work in a fast-paced environment
Attention to detail and cleanliness
Basic math skills for handling payments
Flexible working hours (including weekends/holidays)