Responsibilities:
Member Services:Act as the primary point of contact for club members, addressing inquiries, providing information, and ensuring a high level of member satisfaction
Assist members in booking facilities for events and activities
Facility Management:Coordinate and oversee the use of club facilities, including recreational areas, event spaces, and common amenities
Ensure facilities are well-maintained and clean
Event Coordination:Assist in the planning and coordination of club events, meetings, and activities
Collaborate with members and event organizers to ensure successful execution
Communication:Communicate club policies, rules, and upcoming events to members
Respond promptly to member feedback and concerns
Administrative Support:Provide administrative support to the facility manager and other club staff
Maintain accurate records of facility bookings, member communications, and event details
Membership Engagement:Engage with members to understand their needs and preferences
Propose and implement initiatives to enhance the overall member experience
Vendor Coordination:Coordinate with vendors and service providers to ensure timely and quality services for club events and maintenance
Manage relationships with external partners