We are looking for a Telecalling Team Leader to join our team at Kuber Consultants. The role involves managing tele collection team, and performing various debt collection tasks. The position offers ₹20000 - ₹25000 and opportunities for growth.
Key Responsibilities:
1.Telecalling: Initiate collection efforts through outbound calls to customers with overdue payments.
2.Customer Interaction: Professionally negotiate repayment terms, understanding customers' financial situations.
3.Payment Follow-Up: Ensure timely repayments and maintain accurate records.
4.Collections Targets: Meet individual collection goals set by team lead or manager.
5.Customer Assistance: Resolve payment-related queries or concerns.
6.Compliance: Follow legal and ethical guidelines in collections.
7.Reporting: Update manager on collection activities.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.