टेली कॉलिंग एग्जीक्यूटिव

Job Description – Tele Caller

Job Role: Tele Caller / Customer Support Executive

Location: Najafgarh Delhi

Employment Type: Full-time

Qualifications:

⦁ 12th pass/Graduate preferred.

⦁ Prior tele-calling or customer service experience is an advantage

Salary: 18,000-20,000

Responsibilities:

⦁ Make outbound calls to potential students, parents, and working professionals regarding hostel accommodation.

⦁ Handle inbound inquiries and provide detailed information about facilities, pricing, and availability.

⦁ Maintain a database of leads and follow up regularly to convert inquiries into bookings.

⦁ Assist callers with check-in/check-out procedures, admission formalities, and room allocation details.

⦁ Provide excellent customer service and resolve queries politely and professionally.

⦁ Coordinate with hostel management for updates on room vacancies and ongoing promotions.

⦁ Record feedback from customers and share insights to improve service quality.

⦁ Achieve daily/weekly call targets and booking conversion goals.

Required Skills:

⦁ Good communication skills in Hindi and basic English.

⦁ Confident, polite, and customer-focused approach.

⦁ Basic computer knowledge (MS Excel / CRM entry).

⦁ Ability to handle high call volume and maintain professionalism.

⦁ Good convincing and follow-up skills.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।