## Job Description: Telecaller for Auto Loans
## Job Title: Telecaller (Auto Loans)
## Company Overview
We are a leading financial services company specializing in auto loans for fresh and used cars. We're seeking a skilled Telecaller to join our team, focusing on converting leads into customers.
## Job Summary
The Telecaller will be responsible for contacting potential customers, understanding their auto loan requirements, and converting leads into sales. The ideal candidate will have excellent communication skills, a strong understanding of auto loans, and a proven track record of meeting sales targets.
## Key Responsibilities
- Contact potential customers via phone, email, or other channels to discuss their auto loan requirements.
- Understand customer needs, preferences, and financial situations to provide personalized solutions.
- Present and promote our auto loan products, highlighting benefits and features.
- Address customer queries and concerns, providing timely and effective solutions.
- Convert leads into sales, meeting or exceeding monthly sales targets.
- Maintain accurate records of customer interactions, sales performance, and lead conversion rates.
- Collaborate with the sales team to ensure seamless customer onboarding and follow-up.
## Requirements
- 1-3 years of experience in telesales, preferably in the financial services or automotive industry.
- Proven track record of converting leads into sales and meeting sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of auto loans, including features, benefits, and eligibility criteria.
- Ability to work in a fast-paced environment, meeting deadlines and targets.
- Proficiency in CRM software and MS Office.
## Preferred Qualifications
- Knowledge of the automotive industry, including fresh and used car markets.
- Experience with sales performance metrics and analytics.
- Certification in sales, marketing, or a related field.
## What We Offer
- Competitive salary and commission structure.
- Opportunities for career growth and professional development.
- Training and support to enhance sales and communication skills.
- Collaborative and dynamic work environment.
## Location and Working Hours
- Location: Gurugram, Haryana
- Weekly Off: Monday
- Working Hours: As per company policy (typically 9 AM to 6 PM or 10 AM to 7 PM)
If you're a motivated and results-driven Telecaller with a passion for sales, we'd love to hear from you! Apply now to join our team and contribute to our mission of providing exceptional auto loan services.