✅ Make outbound calls to customers for service support, feedback, and updates.
✅ Answer inbound calls and provide solutions to customer queries in a timely manner.
✅ Handle customer complaints professionally and escalate issues as needed.
✅ Maintain records of customer interactions, transactions, and feedback.
✅ Follow up with customers to ensure resolution of their concerns.
✅ Achieve daily/weekly calling targets and contribute to team goals.
✅ Provide accurate product/service information to customers.