Experience: Prior experience in admissions, customer service, or an academic support role is typically required.
Communication: Strong verbal and written communication skills are essential for interacting with diverse stakeholders.
Interpersonal Skills: The ability to build rapport, demonstrate empathy, and maintain a service-oriented mindset is crucial.
Technical Skills: Proficiency in basic computer applications (Microsoft Office, email) and experience with CRM systems is necessary.
Organization: Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines are key.