Make outbound calls to potential customers and leads from the database.
Answer incoming calls and respond to customer inquiries.
Explain products or services and guide customers through the purchasing process.
Maintain and update customer information in the database.
Follow up on leads and ensure timely resolution of customer issues.
Record feedback and share insights with the sales/marketing team.
Meet or exceed daily and monthly calling and conversion targets.
Maintain a high level of professionalism and customer service.