Handle both inbound and outbound calls to promote products/services, resolve customer queries, and generate qualified leads.
Make outbound calls to potential customers to explain product features, benefits, and convert interest into sales opportunities.
Manage incoming customer calls with professionalism, providing accurate information and a positive service experience.
Follow structured sales scripts, communication guidelines, and standard calling processes.
Address customer objections smartly and guide them toward suitable solutions or purchases.
Maintain and update customer contact lists, call logs, and lead status records.
Record all customer interactions, call outcomes, and follow-up details accurately in the CRM system.
Meet daily/weekly targets for call volume, conversions, and lead generation.
Benefits & Perks:
Attractive performance-based incentives.
Opportunity to earn foreign trips based on targets and achievements.
Fast growth and regular performance rewards.