Designation : Advisor / Customer Success Advisor Process : Inbound / Outbound ( Voice Process ) Location: Pune, Maharashtra
About the Role:
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process . Whether you're a fresher or an experienced professional, if you
have excellent communication skills and a passion for customer service, we'd love to hear from you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities:
● working effectively in a fast-paced environment
● Using assigned software and tools to manage customer interactions and data
● Adhering to company policies and procedures
● Maintaining a professional and courteous demeanor at all times
● Providing information about insurance products
● Processing insurance applications or claims
● Answering customer questions about insurance policies
● Handling inbound and outbound calls (depending on LOB)
● Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
● Providing accurate and timely information to customers
● Troubleshooting problems and guiding customers through solutions
● Maintaining records of customer interactions
● Escalating unresolved issues to the appropriate department
What We Offer:
Salary: Freshers - up to ₹25,000 CTC | Experienced - up to ₹31,000 CTC Location: Pune, Maharashtra
Qualifications: Graduation is mandatory
Interview schedule: Monday to Saturday, 10 AM to 5 PM
Thanks Regards
Sirstanjali
9870593906