Job Overview:
We are seeking a dedicated Telecaller to join our team at Mudra Financial Services. The role primarily involves telecalling for personal loan services, engaging with potential customers, and supporting them through the loan application process.
Key Responsibilities:
Make outbound calls to prospective clients regarding personal loan offerings.
Explain loan products clearly and answer customer queries.
Maintain accurate records of customer interactions and follow-ups.
Build and maintain positive relationships with clients to ensure satisfaction.
Meet daily and monthly calling targets set by the management.
Handle sensitive customer information with confidentiality.
Requirements:
Minimum qualification and relevant experience as per company standards.
Strong communication and interpersonal skills.
Ability to manage multiple calls and tasks efficiently.
Attention to detail and a customer-focused approach.
Benefits:
Competitive in-hand salary.
Career growth opportunities in a collaborative environment.