Key Responsibilities:
• -Handle Customer queries & Outbound/Inbound Calls with a team
• -Convert the lead to prospect & pass it on to Sales.
• -Daily updating of leads on the CRM.
• -Assisted buying experience at the site.
• -Energetic, self-motivated, able to work independently under pressure.
• -Fluent in English , Marathi , Hindi communication.
Make outbound calls to potential customers to promote products or services.
Explain product features, benefits, and pricing to generate interest.
Persuade customers to make purchases or schedule appointments.
Handle incoming calls, addressing customer inquiries, concerns, and complaints.
Maintain accurate records of customer interactions in the database.
Follow up with leads and existing customers to ensure customer satisfaction.
Meet sales targets and contribute to team performance.