Job Title: Tele caller
Salary Bracket: (Depending on interview)
Job Description:
We are looking for enthusiastic Tele callers to join our team. The ideal candidates should be able to manage inbound and outbound calls, explain our products/services, handle customer inquiries, and convert prospects into clients. You should be able to follow scripts and provide accurate information to customers.
Key Responsibilities:
Handle inbound and outbound calls professionally
Explain services and products to customers
Address customer queries and provide relevant solutions
Achieve daily/weekly/monthly call and conversion targets
Maintain a high level of customer service and satisfaction
Log all call details and customer interactions
Follow up on leads and prospective clients
Skills and Qualifications:
Excellent verbal communication skills in English/Hindi/Marathi (depending on location)
Ability to handle customer objections and rejections
Patience and empathy to deal with different customer issues
Previous experience in tale calling or customer service is preferred but not mandatory
Ability to work in a fast-paced environment