टेली कॉलिंग

Role Overview

We are seeking a motivated and persuasive Tele caller to join our team. The ideal candidate will play a key role in generating leads, managing customer interactions, and promoting our products/services over the phone.

Key Responsibilities

Outbound Calling:

Make outbound calls to potential or existing customers to inform them about our products/services.

Respond to incoming inquiries and provide relevant information.

Resolve customer queries and ensure satisfaction.

Sales & Promotion:

Pitch and sell products or services to meet sales targets.

Upsell or cross-sell when appropriate.

Data Management:

Maintain accurate records of customer information and interactions in the CRM.

Document feedback and suggestions for service improvements.

Team Collaboration:

Coordinate with the sales and marketing teams for lead conversions.

Share market insights and customer preferences.

Customer Engagement:

Build rapport with customers and ensure a positive interaction.

Follow up with customers to ensure satisfaction and retention.

Requirements:

Education: High school diploma or equivalent; a bachelors degree is a plus.

Experience: Fresher or Previous experience in tele calling, customer service, or sales is advantageous.

Skills:

Strong communication and interpersonal skills.

Persuasive and confident in conversations.

Good organizational skills and attention to detail.

Work Schedule: Mon - Fri ( 10 AM - 6 PM)

Location : Indiranagar

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