Responsibilities
Make outbound calls to potential customers.
Handle inbound calls and inquiries from interested customers.
Explain products and services, and inform customers of discounts or special offers.
Identify customer needs and recommend suitable products or services.
Follow up on leads generated from marketing campaigns or other sources.
Negotiate deals and close sales.
Achieve and exceed monthly and daily sales targets.
Maintain and update customer databases with accurate records of all sales activities.
Build and maintain relationships with existing customers to encourage repeat business.
Provide excellent customer service and resolve any issues or complaints professionally.
Key skills
Strong communication and persuasion skills.
Negotiation and sales skills.
Customer service skills.
Proficiency in using CRM systems and Microsoft Office applications.
Ability to follow scripts and provide feedback on market trends.