A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
17,000 - 32,000 /महीना*
Work Wise
थाणे वेस्ट, मुंबई
₹7,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 6+ वर्षो का अनुभव
Full Time
Contract
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
