टेक्नीशियन

Job Title: Technician (Engineering / Maintenance)

Department: Engineering / Maintenance

Reporting To: Chief Engineer / Engineering Manager

Location: Hotel Property

Job Purpose

To ensure smooth operation, preventive maintenance, and timely repair of all engineering systems, equipment, and facilities in the hotel, maintaining guest comfort, safety, and compliance with hotel standards.

Key Responsibilities

🔧 Maintenance & Repairs

• Carry out preventive and breakdown maintenance of electrical, plumbing, HVAC, carpentry, and civil works as assigned.

• Attend and resolve guest room complaints promptly and courteously.

• Ensure proper functioning of lighting, power supply, water supply, pumps, boilers, DG sets, UPS, and HVAC systems.

• Repair or replace defective equipment and fittings.

🏨 Guest Service Support

• Respond to maintenance requests from Front Office, Housekeeping, F&B, and other departments.

• Ensure minimum disturbance to guests while carrying out repair work.

• Maintain high standards of workmanship aligned with star hotel expectations.

🛠️ Preventive Maintenance

• Follow the Planned Preventive Maintenance (PPM) schedule.

• Maintain maintenance records, job cards, and logbooks.

• Identify potential faults and report them before breakdowns occur.

🔐 Safety & Compliance

• Follow all safety procedures, fire safety norms, and statutory requirements.

• Use tools and equipment safely and maintain them in good condition.

• Report any safety hazards, accidents, or near misses immediately.

• Support fire drills and emergency situations.

📋 Coordination & Reporting

• Coordinate with vendors and contractors under supervision.

• Report major repairs, spares requirements, and material shortages to the Chief Engineer.

• Maintain proper inventory of tools and consumables.

Skills & Competencies

• Technical knowledge in Electrical / Plumbing / HVAC / Mechanical / Civil (as per specialization)

• Basic understanding of hotel operations

• Problem-solving skills

• Time management and multitasking

• Guest-oriented attitude

• Ability to work in shifts and during emergencies

Qualifications

• ITI / Diploma in Electrical, Mechanical, HVAC, Plumbing, or relevant trade

• Certification in related technical field preferred

Experience

• Minimum 1–3 years of experience in a star-category hotel or hospitality industry preferred

Working Conditions

• Shift duties including night shifts, weekends, and holidays

• On-call duty during emergencies

Key Performance Indicators (KPIs)

• Response time to complaints

• Preventive maintenance compliance

• Equipment downtime

• Guest satisfaction related to maintenance

• Safety compliance

• इस फुल टाइम तकनीशियन Job में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।