Job Title: Broadband Technician (Fiber Network)
We are looking for an experienced Broadband Technician with hands-on expertise in Fiber Optic (FTTH) network installation, maintenance, and troubleshooting. The ideal candidate should be capable of delivering high-quality broadband services while ensuring customer satisfaction and minimal network downtime.
Key Responsibilities:
Install, configure, and maintain FTTH broadband connections.
Perform fiber splicing, termination, testing, and troubleshooting.
Diagnose and resolve internet connectivity and network issues.
Install and configure ONTs, routers, and other networking equipment.
Conduct preventive maintenance and ensure optimal network performance.
Coordinate with the technical support team to resolve customer complaints.
Maintain installation reports and service records.
Follow company safety standards and installation procedures.
Requirements:
1–3+ years of experience in Fiber Optic/FTTH broadband installation and maintenance.
Good knowledge of fiber splicing, OTDR testing, and power meter usage.
Familiarity with routers, Wi-Fi configuration, and networking basics.
Strong troubleshooting and problem-solving skills.
Ability to travel to customer locations and work in the field.
Valid driving license is an added advantage.
Preferred Skills:
Fiber Splicing
FTTH Installation
OTDR Testing
Router & Network Configuration
Customer Service
Cable Management
Technical Troubleshooting
Communication Skills