General Technician

Installation engineer for Airtel Wi-Fi fiber job description

The job description for an installation engineer at Airtel typically includes the following responsibilities and qualifications:

• Installation and Configuration: Install and configure Airtel fiber broadband connections, handle fiber splicing, routing, ONT installation, and modem configuration.

• Troubleshooting: Diagnose and troubleshoot fiber connectivity issues, ensure proper signal testing, and maintain installation records.

• Customer Interaction: Maintain customer details and service reports, and coordinate with backend teams for network activation and technical support.

• Safety Protocols: Follow safety protocols while working on fiber networks.

• Technical Skills: Strong knowledge of fiber optic installation and splicing techniques, network devices, modems, ONTs, routers.

• Customer Handling: Excellent customer handling and communication skills, with Hindi preferred and English/Bengali added advantage.

• Basic Electrical Knowledge: Basic understanding of electrical circuits and safety procedures.

• Discipline and Responsibility: Must be disciplined, punctual, and responsible for field operations.

• Training and Safety: Necessary trainings and safety sessions will be provided before the start of work.
  These roles are essential for ensuring the smooth operation of Airtel's fiber and Wi-Fi services, contributing to the company's growth and customer satisfaction.

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