Job Overview
SGM-Tarsali is seeking a dedicated and knowledgeable 4-Wheeler Automobile Service Advisor to join our dynamic team in Chhani. The ideal candidate will play a pivotal role in providing exceptional customer service while guiding clients through their vehicle service needs. If you have a passion for automobiles and a commitment to customer satisfaction, we want to hear from you!
Experience in commercial 4 wheeler is preferred
Job Time : 10:00 AM to 06:30 PM
Location : Chhani
Qualification : Diploma in Automobile
Key Responsibilities and Duties
Assist customers in understanding their vehicle service requirements and provide accurate estimates.
Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
Schedule service appointments and manage the workflow of the service department.
Communicate effectively with technicians to relay customer concerns and ensure timely service delivery.
Maintain up-to-date knowledge of automotive technology and service practices.
Ensure customer satisfaction by following up on services performed and addressing any follow-up needs.
Handle transactions and maintain records of services provided and customer interactions.
Contribute to a positive work environment and collaborate with team members to enhance service operations.
Required Qualifications and Skills
Bachelor's degree in a related field.
1 to 5 years of experience in a customer service role, preferably in the automotive industry.
Strong communication and interpersonal skills to engage with customers and team members.
Excellent problem-solving abilities and attention to detail.
Basic knowledge of automotive systems and service procedures.
Proficient in using service management software and Microsoft Office Suite.
Preferred Qualifications
Certification from a recognized automotive training program.
Experience with 4-wheeler vehicle diagnostics and repairs.
Understanding of sales techniques and customer relationship management.
Benefits
Competitive salary ranging from INR 15,000 to INR 30,000 per month.
Opportunities for professional development and career advancement.
Friendly and supportive work environment.
Employee discounts on services and products.
Health and wellness benefits.
If you are ready to take the next step in your career and join a reputable organization, please submit your application today www.DirectJob4U.com or Whatsapp your resume on 9687023658
We look forward to welcoming you to the SGM-Tarsali family!