Responsibilities
Develop and deliver training programs for bank employees.
Create training materials, including presentations, manuals, and e-learning modules.
Conduct workshops and seminars on various banking topics.
Evaluate employee performance and training effectiveness.
Stay updated on the latest banking regulations and products.
Mentor and support employees in their professional development.
Collaborate with department heads to identify training needs.
Qualifications
Bachelor's degree in Finance, Business, or a related field.
Strong knowledge of banking products, services, and regulations.
Previous experience in a training or educational role, preferably in the banking sector.
Excellent communication and presentation skills.
Ability to develop effective training materials.
Strong organizational and analytical skills.
Skills
Training and Development
Public Speaking
Instructional Design
Banking Regulations
Customer Service
Microsoft Office Suite
E-learning Tools