WE ARE LOOKING FOR EXPERT COMPUTER TECHNICIANS WHO DO JOBS LIKE GAMING, EDITING, PC BUILD, COMPUTER, LAPTOP, PRINTER REPAIR AND SERVICE.
Key Responsibilities:
Perform PC builds, laptop repairs, printer servicing, CCTV setup, and all technical tasks with accuracy.
Diagnose issues quickly and provide the right repair solution without repeat complaints.
Complete assigned technical jobs within the promised time.
Maintain all customer service records in Challan, Excel, or service software.
Update job sheets, spare parts used, charges, status, and follow-up details.
Resolve customer issues politely, professionally, and efficiently.
Take proactive steps to convert complaints into positive experiences.
Collect customer feedback after service completion.
Provide quick technical support for walk-in customers.
Assist the sales team with technical clarifications.
Coordinate with the store manager for timely service delivery.
Recommend relevant products or services such as
Antivirus, SSD upgrade, RAM upgrade
Accessories: Keyboard, mouse, UPS, cables
AMC, genuine software, etc.
Job Requirements:
The minimum qualification for this role is Minimum Qualification and Experience Range. Applicants should be able to multitask, explain problems simply and clearly, and follow health & safety regulations. Proficiency in MS Office is a plus.