Spa Therapist / Wellness Therapist
Position Summary
The Spa Therapist provides high-quality massages, body treatments, facials, and skin care services tailored to guest needs. This role ensures a calm, rejuvenating experience while upholding strict hygiene, safety, and customer service standards.
Key Responsibilities
Deliver Treatments: Perform various services including Swedish, deep tissue, or specialized massages, body scrubs, wraps, facials, and nail/waxing care.
Consult & Assess: Greet guests, review health history or contraindications (e.g., allergies, high blood pressure, pregnancy), and recommend personalized treatments.
Room & Equipment Upkeep: Maintain clean, sanitized, and well-stocked treatment rooms before, during, and after each shift.
Sales & Recommendations: Educate guests on self-care routines and promote/sell spa retail products or upgraded services.
Record Keeping: Maintain accurate client preference files, schedule notes, and inventory logs.
Safety & Standards: Follow all health, sanitation, and establishment protocols, handling any guest discomfort or issues according to company policy.
Qualifications & Skills
Education & License: Current license, certification, or technical/vocational degree in massage therapy, aesthetics, or cosmetology.
Experience: Prior experience working in a day spa, resort, or wellness center is preferred.
Technical Skills: Proficiency in multiple massage modalities and body/skin therapies.
Soft Skills: Strong communication, active listening, empathy, and customer service skills.
Physical Stamina: Ability to stand, walk, and perform manual treatments for extended periods.