A. Manpower Management
Ensure the availability of security guards and gunmen at all assigned sites as per the approved duty roster.
Monitor attendance, punctuality, uniform, grooming, and discipline of all security personnel.
Arrange immediate replacements in case of absenteeism, leave, or emergency.
Ensure that no post remains unattended under any circumstances.
Maintain updated records of manpower deployment and attendance.
B. Site Supervision
Conduct regular and surprise inspections of all assigned sites, including night inspections.
Check the performance and alertness of security personnel during duty hours.
Ensure proper patrolling, gate management, visitor verification, and vehicle entry and exit records.
Ensure that guards do not sleep during duty or leave their assigned posts without permission.
Verify that security registers, visitor logs, and other records are properly maintained.
C. Client Coordination
Maintain professional communication with clients, society managers, and site representatives.
Attend client complaints promptly and take corrective action.
Keep clients informed about manpower shortages, security incidents, and other important issues.
Ensure client instructions are communicated to the concerned guards and implemented properly.
D. Reporting and Documentation
Submit daily site inspection and manpower status reports to the Field Officer/Operations Manager.
Immediately report any security incident, negligence, misconduct, or emergency to the concerned authority.
Maintain records of attendance, leave, replacements, inspections, and complaints.
Submit photographs and inspection updates whenever required by management.