Key Responsibilities
Hospital Security: Maintain safety and security at hospital entrances, reception areas, emergency departments, and other sensitive locations.
Crowd Management: Control crowds in OPD, casualty, ICU, and other high-traffic areas.
Handling Aggressive Visitors: Manage unruly, abusive, or aggressive patients' attendants and visitors calmly and professionally.
Staff Protection: Assist doctors, nurses, and other hospital employees when facing threats, verbal abuse, or disruptive behaviour.
Access Control: Monitor entry and exit points and ensure that only authorised persons enter restricted areas.
Emergency Response: Respond promptly to security incidents, conflicts, and emergencies as directed by hospital administration.
Patient and Visitor Assistance: Guide visitors and help maintain orderly movement within the hospital.
Incident Reporting: Report security breaches, conflicts, threats, and other unusual incidents to the Security Supervisor or Administration.
Coordination: Coordinate with hospital security staff, nursing staff, emergency department personnel, and local police when required.
Professional Conduct: Maintain discipline, punctuality, grooming, uniform standards, and confidentiality at all times.