Company: Globiva
Location: Krishna Tech Park, Kadubeesanahalli, Marathahalli, Bangalore
Position: Associate – Flipkart Process (FKCABN)
Job Responsibilities:
• Handle customer queries through calls/chat/email
• Provide accurate information and resolve issues
• Maintain customer satisfaction and quality standards
• Follow company policies and procedures
• Explain product features, benefits, and offers to customers
• Convince customers to make purchase decisions and add products to cart
• Drive sales by suggesting relevant products and upselling
Key Skills:
• Strong communication and convincing skills
• Ability to handle objections and close sales
• Customer-focused approach
• Basic computer knowledge
Eligibility Criteria:
• Minimum qualification: 12th / Graduation
• Good communication skills in English and Hindi
• Fresher and experienced candidates can apply
Work Details:
• Rotational shifts
• 6 days working, 1 day rotational