We are looking for a skilled and detail-oriented Ticketing Executive with hands-on experience in Amadeus GDS. The candidate will be responsible for handling domestic and international flight bookings, fare calculations, ticket issuance, and providing excellent customer service.
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Key Responsibilities:
• Handle flight bookings (domestic & international) using Amadeus GDS
• Manage PNR creation, modification
• Provide best available fares and routing options to clients
• Coordinate with airlines for schedule changes, cancellations, and special requests
• Ensure timely delivery of tickets and travel documents
• Handle customer queries via phone/email professionally
• Maintain accurate records of bookings and transactions
• Stay updated with airline policies, fare rules, and industry updates
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Required Skills & Qualifications:
• Proficiency in Amadeus GDS (mandatory)
• Knowledge of international and domestic ticketing procedures
• Understanding of fare construction and ticketing rules
• Good communication and customer handling skills
• Ability to work under pressure and meet deadlines
• Basic computer knowledge (MS Office, Email handling)