Travel Counsellor

Job Description – Tour Coordinator

Himalayan Holidayers is looking for a dedicated and customer-focused Tour Coordinator to join our team. The candidate will be responsible for handling customer queries, coordinating travel arrangements, and ensuring a smooth travel experience for clients.

Key Responsibilities:

• Handle customer calls and inquiries related to tour packages and travel services.

• Coordinate hotel bookings, transportation, sightseeing, and travel itineraries.

• Provide customers with accurate information regarding packages, pricing, and destinations.

• Resolve customer concerns and provide timely support before and during the trip.

• Maintain proper records of bookings, payments, and customer interactions.

• Follow up with customers for confirmations and feedback.

• Achieve customer satisfaction and service quality targets.

Job Requirements:

• Minimum Qualification: Graduate (Master’s in Tourism will be preferred)

• Experience: Freshers & Experienced both can apply

• Good communication and interpersonal skills.

• Basic knowledge of MS Excel, MS Word, and email communication.

• Ability to multitask and manage customer requirements efficiently.

• Candidate should be comfortable with 6 working days and day shift.

Industry:

Travel & Tourism

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