Company: Mayur Suvidha Travels LLP
Location: Marine Lines, Mumbai
Experience: 10+ years in International FIT tours
Reports to: Director / Branch Head
Job Summary :
Mayur Suvidha Travels LLP is seeking a highly experienced Senior International Tour Consultant with 10+ years of expertise in handling FIT - Free Independent Travelers for Europe, South Africa, Far East & Middle East. The ideal candidate will have deep product knowledge, strong DMC relationships across these regions, and a proven track record in customizing high-value itineraries and closing HNI bookings.
Key Responsibilities
1. Sales & Client Handling
- Handle end-to-end inquiries for FIT international packages from walk-ins, referrals, and corporate clients
- Design customized itineraries for Europe, South Africa, Far East - Singapore, Thailand, Bali, Vietnam, Malaysia & Middle East - Dubai, Abu Dhabi
- Provide expert consultation on, best season, attractions, hotels, flights, forex for these regions
- Cross-sell visa services, travel insurance, forex, and luxury add-ons
2. Product & Operations
- Create tailor-made FIT itineraries using GDS - Amadeus/Galileo, DMC portals, and direct hotel contracts
- Source competitive rates from international DMCs in Europe, South Africa, Far East & Middle East
- Prepare detailed cost sheets, quotations, and vouchers with 100% accuracy
- Ensure complete pre-travel documentation - visas, insurance, itinerary handover
3. Supplier & Relationship Management
- Maintain and grow relationships with DMCs across Europe, South Africa, Dubai, Singapore, Thailand, Bali
- Negotiate rates and secure allotments for peak seasons
4. Post-Sales & Service
- Handle on-tour client support and resolve issues with DMCs/hotels promptly
- Drive repeat business through post-tour feedback and relationship building
- Maintain client database in CRM and track conversion ratios
Key Skills & Requirements
Experience 10+ years in outbound FIT tours for Europe, South Africa, Far East & Middle East.
Destination Expertise Strong product knowledge of Europe - UK, Switzerland, France, Italy, South Africa, Dubai, Abu Dhabi, Singapore, Thailand, Bali, Malaysia, Vietnam, Japan,Australia, Newzealand.
Communication Excellent English + Hindi. Strong presentation & closing skills for HNI clients
•Other - strong negotiation skills, existing DMC network in key regions