Company: FareHawker Online Service LLP
Position: Travel Executive
Location: Delhi (On-site)
Job Type: Full-Time
Experience: 1–3 Years (Freshers with relevant travel knowledge may also apply)
About FareHawker
FareHawker Online Service LLP is a fast-growing travel company specializing in domestic and international flight bookings, group travel solutions, corporate travel management, and customer support. We are looking for a passionate and customer-focused Travel Executive to join our team.
Key Responsibilities
Handle domestic and international flight bookings.
Manage group flight bookings and coordinate with airlines for special fares.
Provide accurate travel quotations and itinerary planning.
Assist customers with ticket reservations, cancellations, rescheduling, and refunds.
Coordinate with airlines, suppliers, and travel partners for the best travel solutions.
Maintain excellent customer relationships through phone, email, and WhatsApp.
Follow up with clients regarding quotations, confirmations, and payments.
Resolve customer queries and travel-related issues promptly.
Ensure all bookings are processed accurately and within timelines.
Maintain booking records and prepare daily sales and booking reports.
Achieve monthly sales and customer service targets.
Required Skills
Good knowledge of domestic and international flight booking procedures.
Excellent communication skills in English and Hindi.
Strong customer handling and negotiation skills.
Ability to work under pressure and manage multiple bookings simultaneously.
Good computer knowledge and proficiency in MS Office.
Strong organizational and time management skills.
Positive attitude and problem-solving ability.
Preferred Qualifications
Bachelor's degree in any discipline.
Experience in the travel industry is preferred.
Knowledge of airline fare rules, group bookings, and travel operations will be an advantage.
Familiarity with GDS systems (Amadeus, Galileo, Sabre, etc.) is preferred but not mandatory.
What We Offer
Competitive salary with attractive incentives.
Professional growth and career advancement opportunities.
Friendly and collaborative work environment.
Continuous learning and training programs.
Performance-based rewards and recognition.
Why Join FareHawker?
At FareHawker, you'll work with a dynamic team dedicated to delivering exceptional travel experiences. If you're passionate about travel, customer service, and building a rewarding career in the travel industry, we'd love to hear from you.