Job Title: Telesales & Admin Executive
Company: Kotwal Greens Plant Nursery
Location: Pune, Maharashtra
Industry: Horticulture & Landscaping Services
About Us:
Kotwal Greens Plant Nursery is a leading horticulture business in Pune, offering a wide range of indoor and outdoor plants, ornamental plants, fruit plants, landscaping solutions, and garden maintenance services. We are passionate about helping customers create green, beautiful, and sustainable spaces.
Job Overview:
We are looking for a motivated and organized Telesales & Admin Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, making outbound sales calls, managing daily nursery operations, and supporting administrative activities.
Key Responsibilities:
Telesales & Customer Handling
• Make outbound calls to potential customers, landscapers, and corporates to promote our nursery products and services.
• Handle inbound customer inquiries related to plant availability, pricing, and services.
• Maintain a customer database and follow up on leads and quotations.
• Share product knowledge and provide guidance on plant care and gardening solutions.
Administrative & Coordination Tasks
• Assist in managing nursery operations including stock records, billing, and vendor coordination.
• Maintain daily sales and enquiry reports.
• Handle basic bookkeeping, purchase orders, and office coordination tasks.
• Coordinate with the garden development and maintenance teams for client requirements.
Nursery Supervision
• Monitor nursery upkeep, plant health, and display arrangements.
• Support the supervisor in maintaining cleanliness, plant tagging, and customer readiness.
Requirements:
• Minimum Qualification: Graduate (any stream).
• Experience: 0–3 years in telesales, admin, or customer service (nursery/retail/agriculture background preferred).
• Excellent communication and interpersonal skills.
• Basic knowledge of MS Office (Excel, Word, Email communication).
• Interest in plants, gardening, or landscaping is an added advantage.
Key Skills:
Telesales | Customer Relationship Management | Record Keeping | Coordination | Nursery Operations