📌 Job Description — Telecaller

Position: Telecaller

Department: Sales & Client Follow-up

Location: Clinic / Office-Based

Work Type: Full-time

🎯 Job Role / Purpose

Telecaller का मुख्य काम clinic की leads को कॉल करना, service information देना, follow-up करना और appointment / sales generate करना है।

🛑 Key Responsibilities

• Leads database पर daily calling करना

• Interested clients को clinic visit या appointment के लिए convince करना

• Treatments, pricing, offers और packages की जानकारी देना

• Follow-up calls — जिन्होंने पूछा पर convert नहीं हुआ

• Inactive / old clients को re-activate करना

• Feedback calls — service लेने के बाद customer experience check करना

• Daily reporting to manager / CRM entry

• Monthly sales target पूरा करना

📌 Required Skills

• Good speaking skills (Hindi / English)

• Positive convincing power

• Active listening & polite communication

• Objection handling (price concerns / doubts)

• Fast learner, service explanation में confident

• Comfortable with daily target-based work

📝 Eligibility

• Education: 10th / 12th / Graduate — कोई भी

• Experience: Telecalling / Customer service / Sales preferred
  (Fresher also accepted if confident & good communication)

• Female candidates preferred (clinic industry norms)

⏰ Work Timing

• 9 Hours shift (including lunch break)

• Week-off as per company policy

💰 Salary & Benefits

• Fixed salary based on experience

• Incentives / Monthly performance bonus

• Staff discounts on clinic services

🧠 Performance Expectations

• Daily calling target achieve करना

• Monthly appointment / sales conversion target achieve करना

• CRM update & reporting on time

• Client complaints = Zero

• Behaviour & communication = always polite and professional

⭐ Why Join Us

• Growth-oriented work culture

• Friendly and supportive team

• Skills development and sales training provided

• Opportunity for fast promotion

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 0 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।