Job Summary
We are looking for a confident and result-oriented Telecaller with 1–2 years of experience to handle customer calls, generate leads, conduct follow-ups, and support the sales team in achieving business targets.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain company services and offerings clearly to customers.
Generate leads and maintain regular follow-ups.
Understand customer requirements and provide relevant information.
Schedule meetings and appointments for the sales team.
Maintain records of calls, leads, and follow-ups.
Coordinate with the sales team for lead conversion.
Handle customer queries professionally.
Achieve daily and monthly calling and lead-generation targets.
Prepare daily/weekly calling and follow-up reports.
Required Skills
1–2 years of experience in Telecalling / Telesales / Customer Support / Lead Generation.
Good verbal communication and interpersonal skills.
Good Hindi and English communication skills.
Confident and polite telephone etiquette.
Strong convincing and follow-up skills.
Basic knowledge of MS Office/Excel.
Target-oriented and self-motivated.
Qualification & Preferred Experience
Graduate preferred.
Candidates with prior experience working with construction, real estate, interior, or related firms will be preferred.
Candidates with relevant telecalling or sales experience from other industries may also apply.
Good knowledge of customer handling and lead follow-up will be an added advantage.