Key Responsibilities
Handle inbound and outbound calls with prospective students.
Understand students' academic and career requirements.
Provide accurate information about courses, programs, fees, and admission processes.
Counsel students and parents and recommend suitable programs.
Follow up regularly with leads and maintain proper records.
Convert qualified leads into admissions/enrollments.
Achieve monthly admission and revenue targets.
Maintain professional communication with students and parents.
Coordinate with the admission and academic teams when required.
Update daily calling, follow-up, and conversion reports.