Make outbound calls to potential customers from provided leads.
📥 Handle inbound calls and respond to customer inquiries.
🛍️ Explain products/services clearly and effectively.
📝 Maintain accurate records of calls and customer information.
🎯 Achieve daily/weekly/monthly call and sales targets.
🔄 Follow up on leads and maintain customer relationships.
📊 Update CRM systems with call outcomes and notes.
🤝 Resolve customer complaints professionally.
Excellent verbal communication skills
Good persuasion and negotiation abilities
Basic computer knowledge (MS Office, CRM tools)
Active listening skills
Patience and positive attitude
Ability to handle rejection
Minimum: High School Diploma (12th pass)
Preferred: Graduate in any stream
Prior telecalling or sales experience (0–2 years preferred)
Office-based or work-from-home
Full-time / Part-time shifts
May include target-based incentives
Entry-level: ₹10,000 – ₹18,000 per month
With experience & incentives: ₹20,000+ per month
If you'd like, I can also provide:
📄 A resume sample for telecaller
📢 A telecaller job posting template
🎤 Interview questions and answers
📊 Difference between telecaller & telesales executive••
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