Key Responsibilities • • • • • • • • • • • • •
Make 100+ outbound calls per day to potential customers/leads.
Introduce the company and explain the product/service in a clear and professional manner.
Identify prospects who are interested in the product/service.
Understand the prospect’s basic requirements and qualify leads.
Follow up with interested prospects and maintain regular communication.
Check the prospect’s availability and schedule Google Meet meetings with the Sales/Business Development team.
Ensure scheduled meetings are properly updated and communicated to the concerned team.
Maintain accurate records of calls, leads, follow-ups, responses, and meetings booked.
Update daily calling and lead-generation reports.
Achieve assigned daily, weekly, and monthly calling and meeting-booking targets.
Handle customer questions professionally and provide basic information about the company and its offerings.
Coordinate with the Sales/Business Development team to ensure smooth lead handover.
Follow up on missed or rescheduled meetings to maximize conversion opportunities.
Key Performance Indicators (KPIs) • • • • • • • •
Minimum 100 calls per day.
Number of qualified leads generated.
Number of interested prospects.
Number of Google Meet meetings booked.
Meeting attendance/conversion rate.
Follow-up completion.
Daily and monthly target achievement.
Accuracy of CRM/lead records and reporting.